As a product design leader with over a decade of experience spanning
federal insurance, industrial software, medical research, and federal student loans, I excel at bridging design and technology to create scalable, user-centric solutions. My career, rooted in digital creative studios, has seen me successfully lead design teams through enterprise-level platform transformations and bespoke design projects.
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With a deep understanding of AI technologies and their potential to enhance user experiences, I actively explore ways to integrate AI into the design process for more intuitive interactions. By leveraging my expertise in design systems, front-end development, and human-centered design principles, I drive innovation at the intersection of UX and AI, ensuring seamless and meaningful digital experiences.
FEMA National Flood Insurance Program (NFIP)
Led a 2+ year project lifecycle through all phases to transform the FEMA NFIP experience to bring it directly to the consumer and empower home owners & renters with clearer paths to policy coverage. My efforts resulted in a 4.7 (out of 5) CSAT score, and 10,000+ policies being purchased.
Insurance
End-to-End Experience
DataDog
Angular
FIGMA
Sketch
Product/Service Design

Federal Student Aid -Public Service Loan Forgiveness
Led a 1 year initiative to transform the PSLF experience to empower public servants with clearer paths to loan forgiveness. Our efforts resulted in a 12% increase in customer satisfaction, despite being released alongside unpopular policy changes to the program.
Education
User Research
Responsive Design

The National Institute of Allergy and Infectious Diseases
As lead UI/UX designer and lead front-end developer on this project I worked hands on through all phases of the agile development process. From conceptualization, rapid prototypes, high-fidelity mockups, key feature prototypes, and final release.
Medical
Data Visualization
Platform Redesign

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Contact
Let's grab a coffee and talk design! Please take a moment to fill out the form below, or email me directly at ibraheemcattaneo@gmail.com


